Getting started with IBC

Ready to get started? We're here to help.

Looking for counseling, psychiatric medication management, or psychological testing? Start with a brief call to our intake team. We’ll listen to your needs, explain available options, and help you understand the next steps.

Four local officesIn-person and telehealthMost major commercial insurance accepted
Planning your care

Current availability

Review our latest appointment availability by service. Our intake team will confirm openings and help you find an appropriate option.

Availability as of October 8, 2026. Availability changes frequently. Our intake team will confirm current openings when you call.

Appointments available

Children, ages 5–11

Openings in Bedford, Beverly, and Amesbury. In Andover, daytime appointments are available, with limited evening openings.

Appointments available

Teens, ages 12–17

Openings in Bedford, Beverly, and Amesbury. In Andover, daytime appointments are available, with limited evening openings.

Appointments available

Adults

Therapy appointments are available at all four offices.

Limited openings

Couples & Family Counseling

A limited number of appointments are available across our offices.

Appointments available

Psychiatric Medication Management

Appointments are available. Our intake team can confirm the clinician, insurance, and scheduling options.

Upcoming consultations

Neuropsychological Testing

As of October 8, consultations for children and teens were being scheduled for November 2026, and adult consultations for December 2026.

Ask about availability

Telehealth

Telehealth appointments may be available, depending on the service and clinician. Ask our intake team about current options.

Availability can change and does not guarantee an appointment. Options depend on the clinician, insurance plan, schedule, and clinical needs.

Getting started

Three steps to getting started

1

Schedule an intake call

Choose a convenient time for a brief phone call with our intake team.

2

Tell us what you need

We’ll discuss the care you’re looking for, your preferred location and times, and your insurance coverage.

3

Review your options

If we have a suitable opening, we’ll explain how to schedule an appointment. If not, we’ll discuss other resources.

Insurance and payment

Insurance plans accepted

IBC participates with many commercial insurance plans. Coverage depends on your specific plan and the clinician and service you select.

Aetna
Blue Cross Blue Shield
Harvard Pilgrim Health Care
Mass General Brigham Health Plan
Optum
Tufts Health Plan
UnitedHealthcare
WellSense
CignaOut-of-network only
Important: Insurers offer different plans and networks. IBC does not currently accept Massachusetts Medicaid (MassHealth). If you have Tufts, WellSense, or another insurer that offers both commercial and MassHealth plans, please confirm your specific coverage with our intake team.

Not sure about your coverage? Have your insurance card available during your intake call. Read more about insurance and payment →

Care close to home

Choose from four Massachusetts offices

We offer in-person appointments at four Massachusetts offices, plus telehealth options when available and appropriate.

IBC Andover office building

Andover

3 Dundee Park, Suite 203
Andover, MA 01810

IBC Amesbury office building

Amesbury

110 Haverhill Road
Building A, Suite 403
Amesbury, MA 01913

IBC Bedford office building

Bedford

174 Middlesex Turnpike
Suite 2350
Bedford, MA 01730

IBC Beverly office building

Beverly

100 Cummings Center
Suite 435-P
Beverly, MA 01915

Common questions

Frequently asked questions

Does the screening call guarantee an appointment?

No. The screening helps us understand your needs and check for suitable openings. If we cannot offer an appropriate appointment, we’ll discuss other resources.

Do you offer in-person and virtual appointments?

Yes. IBC offers in-person appointments and telehealth when appropriate and available. Our intake team can explain the options for your service.

What if I don't know which service is right for me?

You don’t need to decide in advance. Our intake team can help you understand your options for counseling, psychiatric medication management, and testing.

Will you accept my insurance?

IBC accepts many commercial insurance plans. Coverage depends on your plan, clinician, and service. We can help you confirm the details during intake.

Can I request a specific office or appointment time?

Yes. Let us know your preferences during your intake call. We’ll do our best to find a suitable appointment, although availability varies.

Take the first step

Let’s find your next step.

Schedule a brief intake call to discuss your needs and learn about available care options.

Do you need to update your insurance for 2026? : Use our HIPAA compliant on-line form.

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